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Home > Our Thinking > Blog > Blog Authors > Karen Pauli

Karen Pauli

Principal, SMA Consulting

Karen Pauli, Principal, has comprehensive knowledge about how technology can drive improved results, innovation, and transformation within insurance operations. Her areas of focus include claims, underwriting, business intelligence and analytics, distribution, and customer management. She has real-world experience with digital transformation projects, which has given her unique insight into the changing customer and distributor experience in the digital age. By aligning business goals and perspectives with technology roadmaps, Karen helps insurers to support evolving business models and create competitive advantage.

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