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WEBINAR REPLAY: What Banks are doing to Improve Operational Efficiency

Produced by the Knowledge Center, essential insights from S&P Global Market Intelligence

Webinar Sponsored by: Crowe Horwath

Trends in customer behavior, technology, products, economic conditions and competition are changing the economics and costs of many bank functions. With continued pressure on profit growth, it is increasingly important for banks to operate more efficiently. During this presentation, Crowe Horwath will review ways banks are improving operational efficiency.

Crowe will provide examples of how banks are:

  • Benchmarking staffing to align cost with volumes
  • Changing branch operating models to be more efficient and better serve customers
  • Analyzing back offices to speed processing and reduce costs
  • Applying technology to improve speed, flexibility and efficiency
  • Improving management practices to enhance employee performance

After attending this session, participants will:

  • Understand sources for improvement in operational efficiency
  • Identify specific ways to improve efficiency at their institution
  • Review considerations for determining the “best” ways to improve efficiency

Who Attends?

  • Chief financial officers, chief executive officers, controllers, finance executives


Timothy Reimink

Crowe Horwath LLP

Mr. Reimink is a bank executive with 25 years of uniquely broad experience.  Since joining Crowe Horwath, he has helped financial institution clients improve performance and profitability. Mr. Reimink also oversees Crowe’s annual Financial Institution Compensation Survey, and Crowe’s Financial Institution Benchmark Database.

During his 25 years in banking with Bank One, First of America and National City, Mr. Reimink held senior positions in Commercial Lending, Small Business Banking, Retail Banking, and Corporate Planning. Mr. Reimink brings strong problem solving, analytical and relationship skills to bear on client projects.

Mr. Reimink has authored or co-authored a variety of articles published in banking trade journals.  He has also been a speaker at several banking conferences.

WEBINAR REPLAY: What Banks are doing to Improve Operational Efficiency Agenda

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Continuing Education Credits

1.5 Hours of Continuing Education Credit
The Knowledge Center is registered with CFA Institute as an Approved Provider of professional development programs. This program is eligible for 1.5 CE credit hours as granted by CFA Institute If you are a CFA Institute member, CE credit for your attendance at this event will be automatically recorded in your CE Diary upon request.
1.5 Hours of CPE Credit
Participants who complete this program qualify for 1.5 hours of CPE credit (Specialized Knowledge and Applications). Program Level: Intermediate. Delivery Method: Group-based internet. The Knowledge Center is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 4th Ave N, Ste 700, Nashville, TN, 37219-2417. Website: